nicejili Privacy Policy

1. Introduction

nicejili is committed to protecting the privacy and personal data of every Filipino player who uses our platform. We understand that when you share your personal information with us — whether during registration, when making a GCash deposit, or when contacting our support team — you are placing your trust in nicejili. We take that responsibility seriously.

This Policy applies to all personal data collected through the nicejili website at nicejili.app, our mobile platform, customer support channels, and any other services we provide. By creating a nicejili account or continuing to use our platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

If you do not agree with any part of this Policy, please discontinue use of the nicejili platform and contact our support team to request account closure and data deletion where applicable.

2. Personal Data We Collect

nicejili collects only the personal data that is necessary to provide our services, comply with legal and regulatory obligations, and maintain the security and integrity of our platform. The categories of personal data we collect include:

2.1 Identity & Contact Information

• Full legal name as it appears on your government-issued ID
• Date of birth (used to verify the 21+ age requirement)
• Residential address, including city (e.g., Manila, Cebu, Davao, Quezon City, Makati)
• Email address and Philippine mobile number
• Government-issued identification documents (e.g., PhilSys ID, passport, driver's license, SSS/GSIS ID)

2.2 Financial Information

• Payment method details, including GCash mobile number, PayMaya account, or bank account details for BPI, BDO, or Metrobank
• Transaction history, including deposit amounts, withdrawal requests, and bonus usage
• Source of funds documentation where required for AML compliance

2.3 Account & Gaming Activity

• Username, account ID, and login credentials (passwords are stored in hashed form and are never readable by nicejili staff)
• Game history, wagering activity, session duration, and betting patterns
• Bonus and promotion usage history
• Responsible gaming settings, including deposit limits and self-exclusion status

2.4 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session timestamps and platform interaction logs
• Cookie identifiers and similar tracking technologies (see Section 8)

2.5 Communications Data

• Records of your communications with nicejili customer support, including live chat transcripts and email correspondence
• Survey responses and feedback you voluntarily provide

3. How We Collect Your Data

nicejili collects personal data through the following means:

3.1 Directly From You

The majority of personal data nicejili holds is provided directly by you during the account registration process, when completing identity verification (KYC), when making deposits or withdrawals, when contacting our support team, or when participating in promotions and surveys.

3.2 Automatically Through Platform Use

When you access and use the nicejili platform, certain technical data is collected automatically through cookies, web beacons, server logs, and similar technologies. This includes your IP address, device information, session data, and browsing behavior within the nicejili platform. This data helps us maintain platform security, detect fraud, and improve the user experience for Filipino players.

3.3 From Third Parties

nicejili may receive personal data about you from third-party sources in limited circumstances, including:

• Payment processors such as GCash, PayMaya, BPI, BDO, and Metrobank, who provide transaction confirmation data
• Identity verification service providers used to conduct KYC checks
• Fraud prevention and anti-money laundering screening services
• Regulatory authorities where required by law

4. How We Use Your Personal Data

nicejili uses the personal data we collect for the following purposes:

Purpose	Data Used
Account creation & management	Identity, contact, and login credential data
Identity verification (KYC)	Government ID, date of birth, address, financial data
Processing deposits & withdrawals	Payment method details, transaction history
Providing gaming services	Account data, gaming activity, session data
Fraud prevention & AML compliance	Identity, financial, technical, and behavioral data
Customer support	Account data, communications history
Responsible gaming monitoring	Gaming activity, session data, self-exclusion status
Platform improvement & analytics	Technical data, aggregated behavioral data
Marketing communications (with consent)	Contact information, promotion history
Legal & regulatory compliance	All categories as required by applicable law

nicejili will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by applicable law.

5. Legal Basis for Processing

nicejili processes your personal data on the following legal bases under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:

• Contractual necessity: Processing is necessary to perform our contract with you — that is, to provide the nicejili gaming platform and associated services you have registered for.
• Legal obligation: Processing is required to comply with applicable laws and regulations, including anti-money laundering (AML) requirements, KYC obligations, and gaming regulatory requirements.
• Legitimate interests: Processing is necessary for nicejili's legitimate interests, including fraud prevention, platform security, responsible gaming monitoring, and business analytics — provided these interests are not overridden by your rights and interests.
• Consent: For certain processing activities — such as sending you marketing communications or processing sensitive personal data — nicejili will seek your explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6. Data Sharing & Disclosure

nicejili does not sell, rent, or trade your personal data to third parties for commercial purposes. We may share your personal data with the following categories of recipients only where necessary and in accordance with this Policy:

6.1 Service Providers

nicejili works with carefully selected third-party service providers who assist us in operating the platform. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting services, fraud detection services, and customer support tools. All service providers are contractually bound to process your data only on nicejili's instructions and in accordance with applicable data protection law.

6.2 Game Providers

Certain game providers whose titles are available on the nicejili platform may receive limited technical data (such as a pseudonymous player ID and session data) necessary to deliver the game. Game providers do not receive your full identity or financial data.

6.3 Regulatory & Law Enforcement Authorities

nicejili may disclose your personal data to Philippine regulatory authorities, law enforcement agencies, or courts where required to do so by law, court order, or regulatory direction. This includes disclosures required under anti-money laundering legislation and gaming regulations.

6.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of nicejili's business, your personal data may be transferred to the acquiring entity as part of that transaction. nicejili will notify affected players of any such transfer and the privacy practices of the acquiring entity prior to the transfer taking effect.

7. Data Retention

nicejili retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Active account data: Retained for the duration of your nicejili account and for a period of five (5) years following account closure, in accordance with AML record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML regulations.
• KYC documentation: Retained for five (5) years following account closure or the end of the business relationship.
• Customer support communications: Retained for two (2) years from the date of the last communication.
• Technical and log data: Retained for up to twelve (12) months, unless required for longer periods for security or legal purposes.
• Marketing consent records: Retained for the duration of your consent and for one (1) year following withdrawal of consent.

When personal data is no longer required, nicejili will securely delete or anonymize it in accordance with our data disposal procedures.

8. Cookies & Tracking Technologies

nicejili uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how you use nicejili.

8.1 Types of Cookies We Use

• Strictly necessary cookies: Essential for the platform to function. These cannot be disabled as they are required for login sessions, security, and basic platform operations.
• Functional cookies: Remember your preferences, such as language settings and responsible gaming limits you have set.
• Analytics cookies: Help us understand how players use nicejili so we can improve the platform. Data collected is aggregated and anonymized where possible.
• Security cookies: Used to detect and prevent fraudulent activity, unauthorized access, and bot traffic.

8.2 Managing Cookies

You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the nicejili platform. Strictly necessary and security cookies cannot be disabled as they are essential to platform operation and player safety.

9. Your Data Rights

Under the Data Privacy Act of 2012, nicejili players in the Philippines have the following rights with respect to their personal data:

To exercise any of these rights, please contact nicejili's Data Protection Officer (DPO) using the contact details in Section 14. nicejili will respond to all valid data rights requests within fifteen (15) business days, as required under Philippine law. We may need to verify your identity before processing your request.

10. Data Security

nicejili implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the nicejili platform
• Encrypted storage of sensitive data, including financial information and identity documents
• Hashed and salted password storage — nicejili staff cannot read your password under any circumstances
• Multi-factor authentication options for player accounts
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis
• Regular security audits and penetration testing of the nicejili platform
• 24/7 fraud monitoring and anomaly detection systems
• Secure data disposal procedures for data that has reached the end of its retention period

11. Children's Privacy

The nicejili platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. nicejili does not knowingly collect personal data from individuals under the age of 21.

If nicejili becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data in question, and return any deposited funds to the original payment method. If you believe a minor has registered on the nicejili platform, please contact our support team immediately so we can take appropriate action.

Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling platforms, including nicejili.

12. Third-Party Services & Links

The nicejili platform may reference or integrate with third-party services, including payment gateways such as GCash and PayMaya. When you interact with these third-party services, you are subject to their own privacy policies and terms of service, which are separate from and independent of this nicejili Privacy Policy.

nicejili is not responsible for the privacy practices of third-party services. We encourage you to review the privacy policies of any third-party services you use in connection with your nicejili account, particularly your chosen payment provider.

nicejili does not embed third-party advertising networks or social media tracking pixels on our platform. We do not share your gaming activity or personal data with social media platforms.

13. Updates to This Privacy Policy

nicejili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.

Where changes to this Policy are material — meaning they significantly affect how we collect or use your personal data — nicejili will notify registered players via email or an in-platform notification at least fourteen (14) days before the changes take effect. For non-material changes, the updated Policy will be posted on this page with a revised effective date.

Your continued use of the nicejili platform following the effective date of any update constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated Policy, you may request account closure and data deletion by contacting our support team.

14. Contact Us & Data Protection Officer

nicejili has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and applicable data protection law. If you have any questions, concerns, or requests relating to your personal data or this Privacy Policy, please contact us:

Data Protection Officer, nicejili

Email: [email protected]

General Support: [email protected]

Live Chat: Available within the nicejili platform 24 hours a day, 7 days a week.

Response Time: nicejili aims to acknowledge all privacy-related inquiries within 3 business days and to provide a full response within 15 business days.

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe nicejili has not handled your personal data in accordance with the Data Privacy Act of 2012. Information about the NPC and how to file a complaint is available through official Philippine government channels.